Terms of service
TERMS OF SERVICE
Overview
These Terms of Service govern your use of the Bellavira Beauty website and your purchase of products from our store.
By accessing our website or placing an order, you agree to these Terms of Service and our applicable store policies.
If you do not agree with these terms, please do not use our website.
Eligibility
You must be legally capable of entering into a purchase transaction under applicable law.
If you are purchasing on behalf of another person or business, you confirm that you have authority to do so.
Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, and other information are accurate.
However:
- Product colors may appear differently depending on your device.
- Packaging may change from time to time.
- Manufacturers may update product designs or packaging.
- Product availability may change without notice.
- Minor differences between photographs and actual products may occur.
Cosmetics and Skincare Information
Product descriptions are provided for general informational purposes.
Customers should read the product packaging, ingredients, directions, warnings, and other manufacturer information before use.
Bellavira Beauty does not provide medical advice.
If you have allergies, sensitive skin, a medical condition, are pregnant or breastfeeding, or have other concerns regarding a cosmetic or skincare product, consult an appropriate healthcare professional before use.
Stop using a product if you experience an adverse reaction and seek appropriate medical advice where necessary.
Product Authenticity
Bellavira Beauty aims to source products from legitimate suppliers and fulfillment partners.
We do not knowingly offer counterfeit products.
Where a customer has a genuine concern regarding authenticity, they should contact us with the order information and relevant evidence so that we can investigate.
Pricing
All prices displayed on the website are in Pakistani Rupees (PKR) unless stated otherwise.
We reserve the right to correct pricing errors, product information errors, or technical errors.
If an order has been placed at an obviously incorrect price due to a technical or human error, we may contact the customer to confirm whether they wish to proceed at the correct price or cancel the order.
Order Acceptance
Submitting an order does not necessarily mean that the order has been finally accepted.
We may cancel or decline an order where:
- The product is unavailable.
- We cannot verify the order.
- The delivery information is incomplete.
- We suspect fraudulent activity.
- A significant pricing or listing error occurred.
- A supplier or fulfillment partner cannot fulfill the product.
- The order violates these Terms or applicable law.
If we cancel a prepaid order, we will arrange an applicable refund.
Cash on Delivery
For COD orders, the customer agrees to accept the parcel and pay the stated amount upon delivery.
Repeated refusal of COD orders may result in restrictions on future COD purchases.
Intellectual Property
All Bellavira Beauty branding, logos, graphics, photographs, website content, text, designs, and other original materials are owned by or licensed to Bellavira Beauty unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without permission.
Third-Party Services
Our store may use third-party services including Shopify, payment providers, courier companies, analytics services, advertising platforms, and suppliers.
Third-party services may have their own terms and privacy policies.
User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Submit false or misleading information.
- Attempt to interfere with website security.
- Attempt unauthorized access to our systems.
- Use the website to conduct fraudulent transactions.
- Abuse promotions, discounts, refunds, or return procedures.
- Submit malicious code or harmful material.
Limitation of Liability
To the extent permitted by applicable law, Bellavira Beauty will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded.
Force Majeure
Bellavira Beauty will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:
- Natural disasters
- Severe weather
- Government restrictions
- Strikes
- Courier disruptions
- Internet or technical failures
- Supplier disruptions
- Public emergencies
- Other events beyond our reasonable control
Changes to These Terms
We may update these Terms from time to time.
The latest version will be published on our website with the applicable effective date.
Governing Law
These Terms are intended to operate under the applicable laws of Pakistan.
Any dispute will be handled through the applicable legal and dispute-resolution mechanisms available under Pakistani laws.
Contact
Bellavira Beauty
Email: bellavirabeauty@gmail.com
Phone/WhatsApp: +923100774275
Address: University Of Peshawar, Peshawar